Legal
Terms of use
Last updated 6 September 2026.
This page is provided in English and Somali. If the translations differ, the English version governs.
Agreement
By creating an account or using XALKAAB, you agree to these terms. If you use the service on behalf of a shop or company, you confirm you have authority to bind that entity.
The service
XALKAAB provides software products including point of sale, payment collection, and related business tools. Features and plan limits are described in the product and may change. We aim for high availability but do not guarantee uninterrupted access.
Accounts
You are responsible for your login credentials, for staff you invite, and for activity under your tenant. Keep contact email current. We may suspend accounts that abuse the service, attempt to break security, or violate the law.
Plans and fees
Free and paid plans, trial lengths, and mobile-money service charges are set in the live plan catalogue. Fees for phone payments apply only when those payments succeed through supported providers. Taxes may apply where required.
Your data
You own the operational data you enter. You grant us a licence to host, process, and analyse it to provide the service, improve the product, run analytics, and — in aggregated or anonymized form — for market research and study of the retail market. Details are in our privacy policy. privacy policy.
Support access
Issuing or sharing your support code is your decision as the shop owner. Sharing it authorises XALKAAB support to view defined sensitive fields for a limited time (about 30 minutes). You are responsible for who you hand the code to. You may revoke access or request a new code at any time. Support will not reset staff PINs without that unlocked access.
Acceptable use
Do not use XALKAAB for unlawful activity, to infringe others’ rights, to probe or disrupt the service, or to resell access without our written consent.
Disclaimer and liability
The service is provided “as is.” To the fullest extent allowed by law, we disclaim implied warranties and limit liability for indirect or consequential damages. Our total liability for any claim relating to the service is limited to the fees you paid us in the three months before the claim.
Termination
You may stop using the service at any time. We may terminate or suspend access for breach of these terms. Provisions that should survive (including liability limits) continue after termination.
Contact
Questions about these terms: WhatsApp +251 915 063 563. +251 915 063 563.